Get in Touch
We would love to hear from you! Whether you have a question about a product, need help with an order, or just want to share your latest adventure, the Titan Discovers team is here to help.
Contact Information
Email: info@titandiscovers.com
Phone: (720) 555-0147
Mailing Address:
Titan Discovers LLC
1847 Summit Trail Drive, Suite 200
Denver, CO 80202
United States
Business Hours
Our customer service team is available during the following hours:
- Monday – Friday: 9:00 AM – 5:00 PM MST
- Saturday – Sunday: Closed
Response Times
We strive to respond to all inquiries within one business day. During peak seasons and promotional periods, response times may extend to 48 hours. If your matter is urgent, please include “URGENT” in the subject line of your email and we will prioritize your request.
Order Support
For the fastest assistance with an existing order, please have your order number ready when you contact us. You can find your order number in the confirmation email you received at the time of purchase, or by logging into your account on our website.
Common Inquiries
- Order Status and Tracking: Check your email for tracking information, or contact us with your order number.
- Returns and Exchanges: Please review our Return and Refund Policy for detailed instructions.
- Product Questions: Our team is happy to help you find the right gear for your needs.
- Wholesale Inquiries: For wholesale or bulk order requests, please email us with the subject line “Wholesale Inquiry.”
Feedback
Your feedback helps us improve. If you have suggestions about our products, website, or service, we genuinely want to hear them. Drop us a line at info@titandiscovers.com with the subject line “Feedback” and we will make sure it reaches the right team.
Thank you for being part of the Titan Discovers community.